Customer experience · AI & automation

Josue Garza

Associate Services Consultant at Zendesk

I turn complex customer requirements into practical AI and automation solutions — from solution design and client onboarding to project delivery.

Josue Garza monogram

About me

I work at the intersection of customer experience, professional services, and technology.

My focus is solution design, CRM implementation, support automation, and leading projects from scoping to delivery.

Engineering foundation

Intelligent Systems Engineering
Universidad Autónoma de San Luis Potosí

How I work

Clear stakeholder communication, Agile delivery, and practical guidance that helps teams adopt the solutions we build.

Education & skills →

Let's connect

Have a CX challenge or a project in mind?

Email josuegarza.dev@gmail.com Based in Mexico City, Mexico
View full résumé ↗

Mexico City time

America/Mexico_City · UTC−6

Currently

Associate Services Consultant

Sep 2025 — Present

Countries I've visited

8 countries and counting

Career highlights

  1. Zendesk Associate Services Consultant Sep 2025 — Present
  2. Qualtrics Senior Specialist, Enterprise Support May 2024 — Jul 2025
  3. Softdone Technical Project Manager Nov 2022 — Aug 2023

Explore all 10 roles →

Experience & beyond →

The projects, learning, and communities behind my work.